Legal services are the most under-funded social service in the United States (other underfunded social services include housing and food assistance). At the same time, while resolving legal issues can be a key lever in lifting low-income Americans out of poverty, demand for legal services is enormous.
Project Legal Link (PLL) is a Bay Area initiative dedicated to connecting those in need of legal services with the appropriate resources by coordinating with a number of social service organizations. GRID Impact is conducting a series of research and design activities to support PLL’s growth.
T Lab at The Tipping Point Foundation
Project Legal Link
GRID Impact conducted a series of interviews with legal aid lawyers, social service providers, and low-income clients in the Bay Area during its research phase. The project will continue through the summer of 2017 with design activities, prototype testing and an implementation pilot.